Privacy Policy
Effective date: July 25, 2025
1. Introduction
A.W.O.L. Travel Ltd, a company registered in the Republic of Cyprus (registration no. HE 456930), with its
registered office at Ioanni Kapodistria 10, 3032, Limassol, Cyprus (hereafter referred to as "AWOL",
"Company", "we", or "us"), is committed to protecting and respecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you:
- Visit our website
- Use our mobile application "AWOL" (the "App")
- Register as a business user and use our services (collectively the "Services")
For data protection purposes, AWOL is the Data Controller of your personal data.
Note: Any translation of this Privacy Policy is provided for convenience only. In the event of any discrepancy,
the English version shall prevail.
If you do not agree with this Privacy Policy, please do not use our Services.
2. Information We Collect
We collect a range of information to provide our Services. This includes:
Business Information:
- Business name and address
- Registration number and VAT number
- Contact person's name
- Business email and phone number
- Industry typeAWOL App Privacy Policy
Personal Information:
- Full name
- Email address
- Phone number
Technical and Usage Data:
- IP address
- Browser type and version
- Operating system and platform
- Time zone, language settings
- Log-in activity, navigation data, and usage patterns
3. Location Data
When you use the AWOL mobile app, we may collect and process information about your device's location.
This may include precise GPS data or approximate network-based location, depending on your device
settings and permissions.
How We Collect Location Data:
- Never - No location access.
- While Using the App - Location is accessed only when the app is open and actively in use.
- Only This Time - Location is accessed once per session.
- Allow All the Time - Location is accessed even when the app is in the background.
You can modify these permissions at any time through your device settings.
Why We Collect Location Data:
- Sending relevant offers when a new promotion becomes available in your area
- Notifying you when you approach a venue offering a deal
- Alerting you when you enter a new country where offers are active
- Personalising and enhancing your experience with time- and location-sensitive offers AWOL App Privacy Policy
Use and Storage:
- Location data is used in real time to trigger proximity-based notifications
- We do not store continuous location history, unless explicitly required for specific features
- We do not sell or share location data with third parties for advertising
- All data is encrypted during transmission and processed securely
How to Control Location Access:
You may enable or disable location access through your device settings at any time. Disabling location
access may limit or prevent access to location-based features.
4. How We Use Your Information
We use your data for the following purposes:
- Service delivery - Onboarding, business account setup, and core app functionality
- Location-based features - Real-time alerts based on user proximity and region (as described above)
- Customer support - Handling user inquiries and feedback
- Marketing - Sending communications based on your selected preferences
- Legal compliance - Fulfilling legal obligations and resolving disputes
Data Storage:
Your data is stored on secure servers hosted by DigitalOcean, located in Germany (EU). These servers
comply with GDPR and other applicable data protection regulations to ensure safe and lawful processing of
personal data.
5. Sharing Your Information
We do not sell or rent your data. We may share it with:
- Service providers - Hosting, analytics, and payment processing, all bound by confidentiality agreements
- Business transactions - In case of a company merger, acquisition, or sale
- Legal obligations - If required by law or valid court order
Your data is stored on secure servers hosted by DigitalOcean, located in Germany (EU). These servers
comply with GDPR and other applicable data protection regulations to ensure safe and lawful processing of
personal data.
AWOL App Privacy Policy
6. Data Security
We use multiple security measures to protect your information:
- Encryption - SSL/TLS in transit; strong encryption at rest
- Access controls - Role-based access, MFA for admin use, and access logging
- Audits and reviews - Internal security audits and compliance checks
- Backups - Offsite encrypted backups with disaster recovery protocols
- Anonymization - Where possible, personal identifiers are pseudonymized
7. Your Rights
You have the following rights under applicable data protection laws:
1. Access - View your data
2. Rectification - Update inaccurate or incomplete data
3. Erasure - Delete your account and related data
4. Restriction - Request restricted use in certain scenarios
5. Objection - Decline certain processing activities
6. Withdraw consent - Stop future processing where based on consent
7. Complain - File a complaint with your local supervisory authority
To exercise these rights, contact our Data Protection Officer:
Email: dpo@awoltravel.com
We may ask for identity verification and will respond within one month.
8. Data Retention
We retain your data as long as necessary to:
- Maintain your account and provide Services
- Comply with legal and contractual obligations
- Resolve disputes and enforce agreements
You may delete your account at any time, after which data will be erased within 90 days (including backups),AWOL App Privacy Policy
unless retention is legally required.
9. Changes to This Policy
We may update this Privacy Policy as laws or business needs evolve. Material changes will be notified via
the app or website. The "Effective Date" above reflects the current version.
10. Contact Us
A.W.O.L. Travel Ltd
Address: Ioanni Kapodistria 10, 3032, Limassol, Cyprus
Email: info@awoltravel.com
Email (Data Protection Officer): dpo@awoltravel.com